Cancellation & Refund Policy

Order Cancellation

Orders can be cancelled within 2 hours of placement or before dispatch, whichever is earlier.

Returns

• 7-day return window from delivery date.
• Items must be unused, unwashed, and with original tags.
• Free pickup available in serviceable areas.

Refund Timelines

• Prepaid orders: 5-7 business days after return pickup.
• COD orders: refund via bank transfer within 7-10 business days.

Contact

For help, email hello@kiwisure.shop or call +91 94600 95005.